Bot messages are not delivered to end user at a same time
I am using LineWorks Message Bot api to notify our end user, but getting complain from users that they are getting messages not in a same time.
Example: from my system I send notification to User A, B and C
now users are getting messages like:
User A: after 1 minute
User B: after 5 minute
User C: after 25 minutes
We checked at our end is there any calling delayed at our end but we are not found that. We called API for all three users at a same time.
Now we need help from your end:
- Is there any way from where we can also check when message processed and send to end user?
- Is there any screen or API available for message bot?
- Is there any chance of delayed when called LINEWORKS api?
- Is there any limitation like in 1 hour or 1 days this much calls are allowed for Bot message?
Please let me know if you have any other question or queries on above points.
Thanks in advance
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업데이트 된 답글입니다.
LINE WORKS 公式アカウント
I confirmed it in this verification environment, but it is immediately reflected in the talk.
There is a possibility of temporary symptoms depending on your environment, so please check again after a while. We apologize for the inconvenience.
There are three request restrictions as follows.
① Exceeding the number of API calls that can be executed within a certain time (60 seconds) (Rate Limit)
② Exceeding the number of simultaneous connections
③ Exceeding the quota per day (maximum number of times limit)
Please refer to the following page for details.
https://developers.worksmobile.com/jp/document/3002003?lang=en
https://developers.worksmobile.com/jp/document/1005008?lang=en
メッセージの処理ですが、API Request がサーバに届いたのちすぐに処理されトークに反映されます。
こちらの検証環境でも確認いたしましたが、すぐにトークに反映されております。
ご利用の環境による一時的な症状の可能性もございますので、お手数をおかけしますが時間をおいてから再度ご確認ください。
リクエスト制限には下記の3つがあります。
① 一定時間内(60秒)に実行可能な API 呼び出し回数超過(Rate Limit)
② 同時接続数超過
③ 一日あたりのクォータ(最大回数の制限)超過
詳細につきましては下記のページをご参考ください。
https://developers.worksmobile.com/jp/document/3002003?lang=en
https://developers.worksmobile.com/jp/document/1005008?lang=en
2021.08.31
まだ、解決できませんか?
今すぐ実際に使用しているLINE WORKSユーザーに質問してみましょう。