Unable to add contacts though our address book shows 0 contacts
Hi Team,
We have added 10k customer/client contacts to our lineworks account using API and we deleted all of the 10k contacts and now when we try to create new contacts, we face an error as shown below, though we have 0 contacts present in our address book. Can you help us on how to add new contacts now.
{
"code": "LIMIT_EXCEEDED",
"message": "Failed to save because you have exceeded the contacts limit.",
"domain": "contact"
}
PS: We got to know that the member actually gets deleted after 7 days, is there any way you can delete all the contacts of my account
before 7 days?
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コメント1
업데이트 된 답글입니다.
LINE WORKS 公式アカウント
https://guide.worksmobile.com/jp/contacts/contacts-guide/customers-clients/add-contact-to-customers-clients/
Deleted contacts will be placed in the Trash.
The contacts in the Trash are also counted, so please delete the contents of the Trash before checking the operation.
連絡先はフリープランは最大 1 万件、ライトプラン、ベーシックプラン、プレミアムプランは最大 5 万件まで連絡先を追加できます。
https://guide.worksmobile.com/jp/contacts/contacts-guide/customers-clients/add-contact-to-customers-clients/
削除した連絡先はゴミ箱に入ります。
ゴミ箱に入っている連絡先もカウントされますので、ゴミ箱の中身を削除してから動作をお確かめください。
2021.10.13
まだ、解決できませんか？
今すぐ実際に使用しているLINE WORKSユーザーに質問してみましょう。